Terms & Conditions

Fees are payable 2 working days prior to the start of each meeting by way of an invoice that will contain details of how to settle.
If a session exceeds it’s set time-limits, you will be charged in half hour blocks thereafter (per person).

Depending on the issues, 3 to 5 meetings are common but more or less may be required.

Once session dates are confirmed, if one or both clients cancel or by default, we are forced to cancel (by eithers actions) or you do not attend, there will be a charge of 50% of the fee payable plus any room hire charges to the client(s) who was responsible for the cancellation.

No further meetings or sign-off documents will go ahead until outstanding invoices are settled.

We reserve the right to charge a one-off administration fee (set by the Court) and 8% interest from the date of the original invoice if we have to lodge a claim with the HM Courts and Tribunal Service to recover any monies from you.

Mediation cannot take place and/or continue if we have prior knowledge of the situation or if any other conflict or perceived conflict of interest arises or emerges.

Either of you may end mediation at any stage. If we think it may be inappropriate or unhelpful to continue, we can also end the process.

You should not submit any paperwork nor unnecessary information to us outside of mediation meetings.
We do not verify the completeness and accuracy of the information provided.

If appropriate, your financial information is provided on an open basis, which means that it is available to your legal advisers and can be referred to in Court, either in support of an application made with your joint consent or in contested proceedings. This avoids any need for the information to be provided twice.

The actual discussions about possible terms of settlement are without prejudice and understood to be legally privileged. This means any discussions about issues between you and proposals for settlement cannot be referred to outside of mediation including in Court however, you may be asked to waive this legal privilege by the Court.

You each agree not to call the Mediator(s) to give evidence in Court, nor will you seek to have any mediation notes brought as evidence.

Before commencing actual mediation, each participant will be asked to sign an Agreement To Mediate which explains in full:

  • The mediation process
  • Confidentiality and data protection matters
  • Online video requirements
  • Charges
  • Concerns and complaints

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